3 ms·

> As always, their policies failed to account for context. So seems that's not a first for her - and that kind of experience is expected by any gig economy sc

> As always, their policies failed to account for context. So seems that's not a first for her - and that kind of experience is expected by any gig economy scam once they managed to reach a decent market share. So why is she still using it? From the very beginning I've refused to use that kind of gig economy services as their business model just isn't sustainable in the long term without making things worse for us - but thanks to idiots like her I nowadays have to deal with that nonsense in some cases (like food delivery) as people just jumping at "cheap now" without giving it any critical thought managed to kill of the sustainable alternatives.

whywhywhywhy 2y ago
>So why is she still using it? Because her social media following is large enough her support queries are actioned upon so she doesn’t truly lose out like a normal customer.
therealdrag0 2y ago
Why isn’t the business model scalable? The model is to write software which scales at low cost so with lots of users the fees are minimal. And it seems to work since they are profitable and made 4.8 billion last year.
- finaard 2y ago
  I didn't write scalable, I wrote sustainable. By that I mean that the longer term impact on society will be negative, compared to options they've been replacing. One writeup about some of the airbnb issues is here: https://www.theinvisibletourist.com/why-you-shouldnt-use-airbnb-issues-you-didnt-know/ https://www.theinvisibletourist.com/why-you-shouldnt-use-air... Any of the other gig economy setups have comparable issues. For food delivery it is now more expensive, with worse conditions for the drivers. Here in Finland unfortunately they deregulated the taxi market as response to uber (instead of just doing the senible thing of just banning it) - as a result taxi market is a mess now, and I've avoided taking a taxi or comparable services for years now. I'd rather walk.
  - poincaredisk 2y ago
    For me taxi market was a mess before Uber. Long and unpredictable wait times, high prices, frequent scams, impolite drivers. Now with Uber and bolt it's a breeze - I just call a driver and drive with my mind at peace. And I know the price up front.

whywhywhywhy 2y ago

>So why is she still using it? Because her social media following is large enough her support queries are actioned upon so she doesn’t truly lose out like a normal customer.

therealdrag0 2y ago

Why isn’t the business model scalable? The model is to write software which scales at low cost so with lots of users the fees are minimal. And it seems to work since they are profitable and made 4.8 billion last year.

finaard 2y ago
I didn't write scalable, I wrote sustainable. By that I mean that the longer term impact on society will be negative, compared to options they've been replacing. One writeup about some of the airbnb issues is here: https://www.theinvisibletourist.com/why-you-shouldnt-use-airbnb-issues-you-didnt-know/ https://www.theinvisibletourist.com/why-you-shouldnt-use-air... Any of the other gig economy setups have comparable issues. For food delivery it is now more expensive, with worse conditions for the drivers. Here in Finland unfortunately they deregulated the taxi market as response to uber (instead of just doing the senible thing of just banning it) - as a result taxi market is a mess now, and I've avoided taking a taxi or comparable services for years now. I'd rather walk.
- poincaredisk 2y ago
  For me taxi market was a mess before Uber. Long and unpredictable wait times, high prices, frequent scams, impolite drivers. Now with Uber and bolt it's a breeze - I just call a driver and drive with my mind at peace. And I know the price up front.