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Benioff is very far removed from what goes on day-to-day at Salesforce. He is the marketer in chief, nothing else. This interview itself is an ad for "Agentforc

by paxys 2y ago

Benioff is very far removed from what goes on day-to-day at Salesforce. He is the marketer in chief, nothing else. This interview itself is an ad for "Agentforce". They will keep hiring engineers as normal (heck there are 104 software engineering openings on their careers site as I write this). I also don't know how he is pulling the "AI is making our engineers 30% more effective" stat when last I checked software engineers at Salesforce weren't even allowed to use AI.

sfdcccthrow 2y ago
Internally they are allowed. There are internal productivity tools (IDE Plugins, APIs, Frameworks, Chat) with homegrown models (in the press) and the ability to switch to other models. The various models are integrated throughout the engineering tools and Slack.
- timcobb 2y ago
  So, uh, do you think they've driven productivity up 30%? ;) ;) ;)
  - javawizard 2y ago
    I'll say as an ex-FAANG that recently released a similar stat that it was absolutely real, but only because doing anything required an atrocious amount of boilerplate that AI was really good at figuring out. Compared to how productive I am at my current startup? Not a chance.
    - namaria 2y ago
      Well put. LLMs seem great in environments full of the cruft LLMs are trained on. Seems obvious but I hadn't put it together. Thanks for the insight.
    - deleted 2y ago
      [deleted]
  - mring33621 2y ago
    Anecdotally, I'd say AI assistants have probably improved my coding productivity by 30% So maybe it's true at salesforce too?
TZubiri 2y ago
"This interview itself is an ad for "Agentforce" confirmed. Take a look at this marketing material https://www.salesforce.com/agentforce/ai-agents-roi-calculator/ https://www.salesforce.com/agentforce/ai-agents-roi-calculat... They literally advertise their AI thing under the pretense of how many people you can fire and how much money you will save. Apparently their technology is simultaneously an AI that solves business problems as well as an AI that builds AIs that solves business problems

by paxys 2y ago

sfdcccthrow 2y ago

Internally they are allowed. There are internal productivity tools (IDE Plugins, APIs, Frameworks, Chat) with homegrown models (in the press) and the ability to switch to other models. The various models are integrated throughout the engineering tools and Slack.

timcobb 2y ago
So, uh, do you think they've driven productivity up 30%? ;) ;) ;)
- javawizard 2y ago
  I'll say as an ex-FAANG that recently released a similar stat that it was absolutely real, but only because doing anything required an atrocious amount of boilerplate that AI was really good at figuring out. Compared to how productive I am at my current startup? Not a chance.
  - namaria 2y ago
    Well put. LLMs seem great in environments full of the cruft LLMs are trained on. Seems obvious but I hadn't put it together. Thanks for the insight.
  - deleted 2y ago
    [deleted]
- mring33621 2y ago
  Anecdotally, I'd say AI assistants have probably improved my coding productivity by 30% So maybe it's true at salesforce too?

TZubiri 2y ago

"This interview itself is an ad for "Agentforce" confirmed. Take a look at this marketing material https://www.salesforce.com/agentforce/ai-agents-roi-calculator/ https://www.salesforce.com/agentforce/ai-agents-roi-calculat... They literally advertise their AI thing under the pretense of how many people you can fire and how much money you will save. Apparently their technology is simultaneously an AI that solves business problems as well as an AI that builds AIs that solves business problems