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Put in AI to justify saving on support staff. Then hire more people to convince customers the AI is actually just as good as speaking to a real human... It fee

by rocqua 2y ago

Put in AI to justify saving on support staff. Then hire more people to convince customers the AI is actually just as good as speaking to a real human... It feels like mixed messaging about whether AI is actually good.

readyplayernull 2y ago
The classic tell, don't show.
- kibibu 2y ago
  If they really wanted to back it, they'd use AI salespeople.