Honestly, one of the reasons for working on a tool like this is that I have tried several other tools in the past, and they've never really been precisely what

Honestly, one of the reasons for working on a tool like this is that I have tried several other tools in the past, and they've never really been precisely what I'm looking for. As they say, if you want to start a saas company, start by scratching your own itch. In researching my platform, I have looked at Freshbooks, and it's, honestly, one of the closest to the one I'm building. They have a lot of great features but also come with quite a lot of bloat, which could be removed or streamlined in a more targeted tool. I don't want to create just another tool that targets a wide client base but only includes the things that I/we actually need. What were some of the features that you did/didn't like about previous platforms? Also, what are you trying to find when switching to Freshbook?