The larger trend of "making things more user friendly and easy" is part of this problem. I cut my teeth on early Linux with really poor driver support and had

The larger trend of "making things more user friendly and easy" is part of this problem. I cut my teeth on early Linux with really poor driver support and had to figure out so many things just to get X to start or to get audio to play. This made me intimately familiar with the system and I had the confidence to explore things myself.If were to start off with a modern Ubuntu, I wouldn't be aware of any of this. Wouldn't know where the logs are, how to look at them, what a certain error meant etc. "A system error has occured. Click here to submit a bug report to Canonical" is just not quite the same as digging through some obscure log file and trying to create a mental model of how the distribution works before the next attempt at fixing the problem. Things which require tinkering to get working are invaluable during the learning journey. Problems which require effort to solve are one example of this and a powerful solution that eliminates the effort and directly provides the reward is surely going to cripple learners. In this specific case, I think the parents have "outsourced" education to the school/teachers/tools which is why this has happened.