Russell Ackoff's lectures are always a great listen, and worth relistening to each year. If I recall correctly he used to work at Bell Labs... A starting point

Russell Ackoff's lectures are always a great listen, and worth relistening to each year. If I recall correctly he used to work at Bell Labs... A starting point: https://youtu.be/yGN5DBpW93g https://youtu.be/yGN5DBpW93g