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The author needs medicine for his soul. (The medicine is humility) It's just the typical story of the person who is successful in his/her field and then decide

The author needs medicine for his soul. (The medicine is humility) It's just the typical story of the person who is successful in his/her field and then decides to "retire" into the hospitality business. And when he fails he blames everybody else and twists himself into confused insinuations about racism and sexism thrown out against the void. Or against a guy named Marc. "I was the server that day, and even though from the height of my Ph.D. and a half, I like to be the best server I can be..." That quote confirmed the suspicion I had about the author before I reached it. As for hating on Google Maps: Your business has to ask to be on Google Maps and you can remove yourself from there if you want. The same with all other platforms. No restaurant is forced to have anything to do with these digital platforms. Complaining about customers not tipping... It's your restaurant, you can pay your staff more if you want to. The entire article bears the mark of a nervous breakdown from a hectic industry with a guy who doesn't understand his business in the middle of it. The customers aren't perverts for writing in a review that their waiter was "sweet". My grandmother is also sweet. The customers aren't mean for not being happy with their service from "a twenty-year-old African-American women" as the author puts it. Hospitality is a cutthroat industry which demands experience and skill if you want to own your own business, just like any other occupation. If you're "retiring" into it, be prepared to loose your money and your time to live your dream. And the money you borrow from relatives and spouses.

larodi 2y ago
It is the bias that being good at computing automatically gives you an advantage with somebody else’s algorithms. Or that they see you better as one of their own. After being successful in IT one thinks one can approach arbitrary areas of snail mail life better than the rest, but it’s more complicated than that. Having have the rare opportunity to fail in a way the author write about I can relate the feeling, but no Marc can unwind where we are and it needs solid ideologies to change the status quo. This not a green field anymore in many areas and particularly with who gets peoples’ attention.

larodi 2y ago

It is the bias that being good at computing automatically gives you an advantage with somebody else’s algorithms. Or that they see you better as one of their own. After being successful in IT one thinks one can approach arbitrary areas of snail mail life better than the rest, but it’s more complicated than that. Having have the rare opportunity to fail in a way the author write about I can relate the feeling, but no Marc can unwind where we are and it needs solid ideologies to change the status quo. This not a green field anymore in many areas and particularly with who gets peoples’ attention.