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What’s important though is that we can discuss the appropriateness, but it doesn’t matter at all. We can’t bend the rules either way, they’ve been arbitrarily s

by exitb 2y ago

What’s important though is that we can discuss the appropriateness, but it doesn’t matter at all. We can’t bend the rules either way, they’ve been arbitrarily set by someone else.

kspacewalk2 2y ago
The recent resurgence of Bluesky would suggest that, on one of the article's main points about civility/toxicity/moderation, arbitrarily set rules can lead to an exodus and migration to greener pastures. Same is true of the author's own actions, e.g. with the payments provider. So while you cannot change a company, you can often just change companies. If there's a better system for reviewing businesses than Google Maps, by all means, I'll try it out, but the information it gives me as a customer (often, even if not always, and with all other possible caveats) is too valuable for me to simply stop using. Otherwise, the information asymmetry is a nearly complete one, unless I rely on personal recommendations, which is very often not feasible. It has served me very well for what, 12-15 years now? I'll take the occasional sociopath review, those are more rare than insinuated in the article anyway.
- avgDev 2y ago
  Google reviews have been absolute miss for me. A lot of car dealerships have high reviews in my area and were absolute garbage. There is no way they are not gaming it. I've had similar experience with doctors. So much that I started using word of mouth again and asking physicians I trust for referrals.
  - izacus 2y ago
    The person you're responding to is talking about restaurants. You're talking about doctors and car dealerships.
    - rezonant 2y ago
      The original article was focused on restaurants, this sub thread focuses on Google reviews in general, and the person you are talking about never mentioned restaurants at all
- benatkin 2y ago
  The Bluesky migration shows that people will keep trying anything but a decentralized platform as long as there are centralized ones that claim to be different. https://pluralistic.net/2023/08/06/fool-me-twice-we-dont-get-fooled-again/ https://pluralistic.net/2023/08/06/fool-me-twice-we-dont-get...

by exitb 2y ago

What’s important though is that we can discuss the appropriateness, but it doesn’t matter at all. We can’t bend the rules either way, they’ve been arbitrarily set by someone else.

kspacewalk2 2y ago

The recent resurgence of Bluesky would suggest that, on one of the article's main points about civility/toxicity/moderation, arbitrarily set rules can lead to an exodus and migration to greener pastures. Same is true of the author's own actions, e.g. with the payments provider. So while you cannot change a company, you can often just change companies. If there's a better system for reviewing businesses than Google Maps, by all means, I'll try it out, but the information it gives me as a customer (often, even if not always, and with all other possible caveats) is too valuable for me to simply stop using. Otherwise, the information asymmetry is a nearly complete one, unless I rely on personal recommendations, which is very often not feasible. It has served me very well for what, 12-15 years now? I'll take the occasional sociopath review, those are more rare than insinuated in the article anyway.

avgDev 2y ago
Google reviews have been absolute miss for me. A lot of car dealerships have high reviews in my area and were absolute garbage. There is no way they are not gaming it. I've had similar experience with doctors. So much that I started using word of mouth again and asking physicians I trust for referrals.
- izacus 2y ago
  The person you're responding to is talking about restaurants. You're talking about doctors and car dealerships.
  - rezonant 2y ago
    The original article was focused on restaurants, this sub thread focuses on Google reviews in general, and the person you are talking about never mentioned restaurants at all
benatkin 2y ago
The Bluesky migration shows that people will keep trying anything but a decentralized platform as long as there are centralized ones that claim to be different. https://pluralistic.net/2023/08/06/fool-me-twice-we-dont-get-fooled-again/ https://pluralistic.net/2023/08/06/fool-me-twice-we-dont-get...