A lot of the lack of coordination devolves into cost center arbitrage as well. Often intentional. I once worked at a shop that outsourced their datacenter to

A lot of the lack of coordination devolves into cost center arbitrage as well. Often intentional. I once worked at a shop that outsourced their datacenter to such a low cost bidder, that simple RAID disk replacements would be delayed for weeks and in a couple cases caused complete loss of a RAID array due to cascading drive failures. Of course the datacenter guy got to point to his OKR for reducing operating costs. Meanwhile the "Big Data" team using their services was saddled with their losing days worth of highly paid engineers time as we chased tickets, dealt with data recovery, etc. I'm now sat in the "final customer" internal seat and seeing it from the outside. IT brought us their new years plan to decommission some stuff I use, when I prodded a bit, they admitted was basically a cost allocation problem. They were pushing the responsibility onto users like me, because they weren't good at allocating costs. No argument that it was more efficient or a good use of their customers time/resources. Simply that they hadn't gotten around to implementing metering so why not just stop offering the service entirely...