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Btw, 'informal' agreements, even oral only, are legally binding, though it may (?) vary by state. For example an email is legally binding. In a case like this,
by ANewFormation 2y ago
Btw, 'informal' agreements, even oral only, are legally binding, though it may (?) vary by state. For example an email is legally binding.
In a case like this,there's not even the need for small claims - if you just contacted the better business bureau, you'd have gotten reimbursed the shipping and then something reasonable on top as 'an apology for the misunderstanding.'
- lotsofpulp 2y agoThe Better Business Bureau is a private organization with zero power to enforce any agreements or judgments. At most, it was Yelp before the internet.
- ANewFormation 2y agoBBB accreditation is a big deal for most major companies, and it includes an obligation to resolve issues (exactly like this one) with their arbitration. I've used them 3 times, with 3 positive (and rapid) outcomes. Next time you have a straightforward 'they're wrong' issue with a company where you're getting outsourced flowcharts for support, try out the bbb. They're great. Small claims would obviously also work, but that's a major investment in time/bureaucrazy, while a bbb complaint can be completed online in 10 minutes with maybe one or two brief follow-ups, but usually all it is, is them getting in contact with a human who can do things - and for cases like this, they obviously try to make it right.
- Beijinger 2y agoI would have to file in small claims court. And for 40 USD I am not willing to do this. I think you don't need even an oral agreement for a contract to be valid. Conclusive action is enough. Take a newspaper, but 2 USD on the table, leave. No words exchanged but valid sales contract established.