3 ms·

I don't think the people you are describing are called "sales" - usually they are "post-sales support", or "account manager", or something similar.. Basically "

• Vedor 2y ago
  In smaller companies, one person might cover multiple roles. Also, it might be different when your employer is focused on B2B sales, though I don't have enough experience to be sure about that. Anyway, when I was working in sales, I was handling pre-sales, closings, and post-sales support. We were manufacturing and selling security equipment. The goal never was to simply close the deal. We wanted to expand the network of distributors, and to do so, we needed to build long-lasting relationships. I quite liked the experience, but I was always more tech guy than salesman – I guess most of my clients were coming back because I was preparing projects of CCTV installations, I was providing trainings for clients and their crew. But as a typical salesman described in the article, I would be terrible.