I initially agreed with the author but at a second thought, I found the author made a big mistake of not distinguishing different types of quality. The article

I initially agreed with the author but at a second thought, I found the author made a big mistake of not distinguishing different types of quality. The article talked about mostly entertainment or art related quality. However when it comes to utility related quality, it is a totally different story. It is obvious. I even don't need to expand on that.