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Supposedly the new CEO is aware the decline of Starbucks as a third place is an issue, but we'll see if anything changes. The business perspective of just doing
by dehrmann 2y ago
Supposedly the new CEO is aware the decline of Starbucks as a third place is an issue, but we'll see if anything changes. The business perspective of just doing drive-through and pick-up sounds great, but it loses the "experience" that made Starbucks revolutionary. If Starbucks coffee just turns into a transaction, I'm not sure how they can survive when Dunkin, McDonalds, and even Keurig do transactions better, and all sorts of local coffee shops do coffee better.
- thehappypm 2y agoI spend a lot of money at Starbucks, but very little time. I think Starbucks’ brand was built when it was the opposite; now it’s just a commodity. The value is still there — get a reliable coffee extremely fast, and my toddler loves their egg bites which is a huge value in and of itself — but it’s not so much more valuable than Dunkin’ anymore.