3 ms·
In case this isn't trolling, it's valuable to any users who have a question that was previously answered on the forums, and to any users who invested time and e
by throwaway562if1 2y ago
In case this isn't trolling, it's valuable to any users who have a question that was previously answered on the forums, and to any users who invested time and energy answering said questions. Neither of these show up as a revenue stream, but instead impact customer retention and onboarding - the absence of community support is a major negative when making a purchasing decision as a new customer.