ChatGPT claims our service has a feature which we don't have (for example tracking people based on their phone number). Users register a free account, then comp

ChatGPT claims our service has a feature which we don't have (for example tracking people based on their phone number). Users register a free account, then complain to us. The first email is often vague "It doesn't work" without details. Slightly worse is users who go ahead and make a purchase, then complain, then demand a refund. We had to add a warning on the account registration page.