I think it's both. I never switched on 120hz refresh rate on my phone because 60hz never bothered me. I also know, if I switch to 120hz I won't be able to view

I think it's both. I never switched on 120hz refresh rate on my phone because 60hz never bothered me. I also know, if I switch to 120hz I won't be able to view 60hz phones anymore without it bothering me! But there's some things where buying higher quality definitely offers a much better experience. Everything from soap dispensers to vacuum machines - higher quality ones will save time, look better, last longer, be easier to maintain, etc. Cheap ones will break, be a hassle to use, etc. As I'm writing this though, maybe this is actually in agreement with your post. Those quality issues are frustrating "for me". And one might assume needing to replace 5 out of 6 soap dispensers after 3mo-2yrs would be universally frustrating for all people. But perhaps that's not the case and people simply aren't bothered by these things.