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I was really confused and surprised that Meta was using a commercial product for indexing instead of building in-house...until I realized that they weren't talk

I was really confused and surprised that Meta was using a commercial product for indexing instead of building in-house...until I realized that they weren't talking about the AI search indexing tool at glean.com

fintler 2y ago
glean.com is pretty awesome. The responses it generates will have citations from our internal Jira, Wiki, Slack, Github, etc. It's also great for when I get pulled into a busy Slack channel and need a summary of what's been going on in there for the past week.
- scrollaway 2y ago
  What's the pricing on it? Everything I see is "contact us".
  - staindk 2y ago
    Glean.com? We had an intro meeting with them, pricing only makes sense if you're in a first world country and have 100+ or maybe 150+ employees. I recall pricing started at 50k USD per year but may be remembering incorrectly. Please take this with a grain of salt as they may have changed their pricing models or whatever - I just get really annoyed at the "contact us" stuff so thought I'd try to help out here.
- tomerbd 2y ago
  I'm a little bit confused is it the opensource that searches also in jira, wiki, slack, ..? https://github.com/facebookincubator/glean https://github.com/facebookincubator/glean ?
  - dijit 2y ago
    I'm also confused, the link you shared is more akin to a sourcegraph alternative; but the parent is talking as if it's an LLM. I'm going to guess that there are to completely unrelated products that share a name. glean.com and your link (glean.software).
iandanforth 2y ago
Yeah this naming is questionable. This definitely introduces confusion in the minds of consumers but I'm not sure if it's actionable. Any lawyers want to give some "I am not your lawyer" opinions?
- loeg 2y ago
  Meta's tool was started by at least August 2021. The Glean commercial product wasn't launched until September 2021.
- cma 2y ago
  It is a high burden to get a trademark on a 5 letter common English word. Usually can only be awarded after years in use and large popularity.
deleted 2y ago
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fintler 2y ago

glean.com is pretty awesome. The responses it generates will have citations from our internal Jira, Wiki, Slack, Github, etc. It's also great for when I get pulled into a busy Slack channel and need a summary of what's been going on in there for the past week.

scrollaway 2y ago
What's the pricing on it? Everything I see is "contact us".
- staindk 2y ago
  Glean.com? We had an intro meeting with them, pricing only makes sense if you're in a first world country and have 100+ or maybe 150+ employees. I recall pricing started at 50k USD per year but may be remembering incorrectly. Please take this with a grain of salt as they may have changed their pricing models or whatever - I just get really annoyed at the "contact us" stuff so thought I'd try to help out here.
tomerbd 2y ago
I'm a little bit confused is it the opensource that searches also in jira, wiki, slack, ..? https://github.com/facebookincubator/glean https://github.com/facebookincubator/glean ?
- dijit 2y ago
  I'm also confused, the link you shared is more akin to a sourcegraph alternative; but the parent is talking as if it's an LLM. I'm going to guess that there are to completely unrelated products that share a name. glean.com and your link (glean.software).

iandanforth 2y ago

Yeah this naming is questionable. This definitely introduces confusion in the minds of consumers but I'm not sure if it's actionable. Any lawyers want to give some "I am not your lawyer" opinions?

loeg 2y ago
Meta's tool was started by at least August 2021. The Glean commercial product wasn't launched until September 2021.
cma 2y ago
It is a high burden to get a trademark on a 5 letter common English word. Usually can only be awarded after years in use and large popularity.

deleted 2y ago

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