On the other hand, a lot of people automatically assume that tasks are hard, when they could be a lot easier. I make a point to try and periodically ask the bu

On the other hand, a lot of people automatically assume that tasks are hard, when they could be a lot easier. I make a point to try and periodically ask the business people in my startup to show me their workflow in our software. Occasionally they've concocted elaborate workarounds for something that could be made straightforward with a bit of code. So it may be that "has all my photos" is more important than "is easy to use", but it's no excuse for Photobucket to not fix its issues. Because if you wait long enough, eventually ease of use will overcome "has all my photos". (Instagram)