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Godspeed to any remaining/returning Bench staff who have to deal with a whole lot of righteously infuriated customers afterward. Ugh. That’s a degree of custome
by kstrauser 2y ago
Godspeed to any remaining/returning Bench staff who have to deal with a whole lot of righteously infuriated customers afterward. Ugh. That’s a degree of customer support I’d never want to have to handle.
- bruce511 2y agoCustomers will likely benefit in the short term as they can likely complete the year with Bench. Signing up those customers for another year might be.... challenging. I guess they have a couple months to win back some goodwill though.
- kstrauser 2y agoI can’t imagine the negative amounts of goodwill incurred from telling all your customers that they won’t be able to file their taxes.