I was frustrated with my local Duane Reade's failures, randomly marking scripts as "call us to fill" when I tried to fill them online, only to then say "oh yeah

I was frustrated with my local Duane Reade's failures, randomly marking scripts as "call us to fill" when I tried to fill them online, only to then say "oh yeah it'll be ready in XYZ" "can you tell me why you made me call you?" "no it just does that sometimes." So I tried a bunch of local pharmacies, which were all much worse experiences in various ways (failure to fill scripts because they couldn't source things, their online systems straight up didn't work, the lines to pick things up were very long...) Then I tried Capsule, which was great...at first. Then one day, they completely failed to deliver a med I was about to run out of, and their "24/7 live chat" took 4+ hours to respond that they couldn't get it to me until after I would have missed a dose, and when I replied to that, got an automated message that it was closed for the day. So now I just suck it up and deal with the Duane Reade, because there is so much further down to go.