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Yes, but like I said in my other comment - the manufacturer will reject any claim for a car that doesn't have a full service history within their own dealer net
by gambiting 2y ago
Yes, but like I said in my other comment - the manufacturer will reject any claim for a car that doesn't have a full service history within their own dealer network. The manufacturer will allow the dealer to submit other proof that the car has been serviced properly, but that takes time and effort, which the dealers don't want to spare, so they decline your warranty claim by not putting it in front of the manufacturer(because that would mean more work for them).
- bluGill 2y agoManufactures are not that bad. They know the law and so they won't ask for maintenance records unless that could be relevant. Many claims are rejected though because the wrong chemical (oil, coolant...) will cause failures which they know the symptoms - that is why they require specific records - they know that issues of a specific nature are often caused by not following maintenance schedules. Of course it is in the manufactures interest to reject claims where they can. However it is also in their interest to pay out for claims since ease of handling issues is what builds loyalty.