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If you take these corporations to court these arguments don't stand up. In your oil example, if you had a warranty claim due to say a broken suspension componen

If you take these corporations to court these arguments don't stand up. In your oil example, if you had a warranty claim due to say a broken suspension component then the type of engine oil used wouldn't be relevant. It just allows them to try to weasel their way out of claims.

gambiting 2y ago
...that is exactly what I said? Dealers will(and do!) just reject any warranty claim based on the fact that you haven't serviced the car with an official dealer. You can show them all the documents and laws and they will just ignore you. Taking them to court works but it just ends up costing you time and money.
- bluGill 2y ago
  Dealers do not reject claims. They make a large portion of their income from claims. The manufacture rejects claims. if you use the dealer for service they have records of that and so can sometimes prove that the relavent maitenance was done correctly but they want the money from warranty work either way and so they lose if the claim is rejected. they make money from regular service as well and want you for that. However warranty work is too valuable to them to ignore
  - gambiting 2y ago
    Yes, but like I said in my other comment - the manufacturer will reject any claim for a car that doesn't have a full service history within their own dealer network. The manufacturer will allow the dealer to submit other proof that the car has been serviced properly, but that takes time and effort, which the dealers don't want to spare, so they decline your warranty claim by not putting it in front of the manufacturer(because that would mean more work for them).
    - bluGill 2y ago
      Manufactures are not that bad. They know the law and so they won't ask for maintenance records unless that could be relevant. Many claims are rejected though because the wrong chemical (oil, coolant...) will cause failures which they know the symptoms - that is why they require specific records - they know that issues of a specific nature are often caused by not following maintenance schedules. Of course it is in the manufactures interest to reject claims where they can. However it is also in their interest to pay out for claims since ease of handling issues is what builds loyalty.
alkonaut 2y ago
Yes but my fear of having to litigate anything is around 1000x higher than my fear of being overcharged for service or spied on by the manufacturer. The cost of first party service for 2-10 years (warranty period) is just part of the cost of ownership it’s as simple as that.

gambiting 2y ago

...that is exactly what I said? Dealers will(and do!) just reject any warranty claim based on the fact that you haven't serviced the car with an official dealer. You can show them all the documents and laws and they will just ignore you. Taking them to court works but it just ends up costing you time and money.

bluGill 2y ago
Dealers do not reject claims. They make a large portion of their income from claims. The manufacture rejects claims. if you use the dealer for service they have records of that and so can sometimes prove that the relavent maitenance was done correctly but they want the money from warranty work either way and so they lose if the claim is rejected. they make money from regular service as well and want you for that. However warranty work is too valuable to them to ignore
- gambiting 2y ago
  Yes, but like I said in my other comment - the manufacturer will reject any claim for a car that doesn't have a full service history within their own dealer network. The manufacturer will allow the dealer to submit other proof that the car has been serviced properly, but that takes time and effort, which the dealers don't want to spare, so they decline your warranty claim by not putting it in front of the manufacturer(because that would mean more work for them).
  - bluGill 2y ago
    Manufactures are not that bad. They know the law and so they won't ask for maintenance records unless that could be relevant. Many claims are rejected though because the wrong chemical (oil, coolant...) will cause failures which they know the symptoms - that is why they require specific records - they know that issues of a specific nature are often caused by not following maintenance schedules. Of course it is in the manufactures interest to reject claims where they can. However it is also in their interest to pay out for claims since ease of handling issues is what builds loyalty.

alkonaut 2y ago

Yes but my fear of having to litigate anything is around 1000x higher than my fear of being overcharged for service or spied on by the manufacturer. The cost of first party service for 2-10 years (warranty period) is just part of the cost of ownership it’s as simple as that.