For the most part, this wasn't an individual problem. Corporations purchased these pretty expensive Pentium computers through a distributor, and just got them r

For the most part, this wasn't an individual problem. Corporations purchased these pretty expensive Pentium computers through a distributor, and just got them replaced by the vendor, per their support contract. I've been in some consumer Apple "shadow warranty" situations, so I know what you are talking about, but IMO very different than the "IT crisis" that intel was facing. "IBM said so" had a ton of IT weight back then.