enshittification is an established term > Enshittification, also known as crapification and platform decay, is a pattern in which online products and services

enshittification is an established term > Enshittification, also known as crapification and platform decay, is a pattern in which online products and services decline in quality. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to users and business customers to maximize profits for shareholders.