> I'm still not sure how they couldn't afford to hire better staff, Because they never figured out how to automate enough of the process to scale revenue up w

> I'm still not sure how they couldn't afford to hire better staff, Because they never figured out how to automate enough of the process to scale revenue up without scaling expenses. All the investments in these VC funded companies is a bet that the companies will develop automation that will allow them to not hire staff, period (relative to the growth in customers).