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curious how you could help to build apps that leverage chatbots + data APIs. specifically, how does it handle workflows involving both structured (eg CRM data)
by Rcarriedo 2y ago
curious how you could help to build apps that leverage chatbots + data APIs. specifically, how does it handle workflows involving both structured (eg CRM data) and unstructured (eg chat logs) sources? Can it integrate real-time triggers or long-running processes, like dynamically responding to client actions or data thresholds? Excited to see how it simplifies the dev process!
- javierluraschi 2y agoConnecting to a CRMs and building a generative application is supported, think "Chatting with your CRM" or even doing more complex tasks like "Analyzing your CRM by generating dynamic data dashboards". To interoperate with other systems, every generative app built in Hal9 also comes with an API. So whenever the CRM has new data, it can call Hal9 to process records or do other kind of actions. We've seen some customers using tools like Zapier in combination with Hal9 to do more complex triggers, say, support SMS and the like. So short answer, yes! But we expect some integration to happen with other systems in the form of APIs and triggers.