I have a lot of respect for OS/2 and this wonderful article just confirms it --- the architecture and UI was so consistent that I was able to talk a customer th

I have a lot of respect for OS/2 and this wonderful article just confirms it --- the architecture and UI was so consistent that I was able to talk a customer through installing a printer over the phone, w/o access to a machine running it, even though my only experience with it was installing it as a custom configuration on their machine the day before. Kind of wish it was possible to run it on modern hardware... well, the OS/2 for Pens version anyway.