My little observations is that if the business allows crap, then nothing will change that and you quickly end up in the oh so classic swamp job where mud is add

My little observations is that if the business allows crap, then nothing will change that and you quickly end up in the oh so classic swamp job where mud is added slowly until a crisis hits, people grind enough to keep a customer and you get back to mud pushing. Even technically skilled managers end up playing this game and allow all kinds of mediocrity to take roots and then it becomes the group culture for a while.