I think Dale Carnegie's feedback to Microsoft would have sounded thusly: === Dear Sir: I wish to express my most sincere admiration of your company's busines

I think Dale Carnegie's feedback to Microsoft would have sounded thusly: === Dear Sir: I wish to express my most sincere admiration of your company's business leadership over the years and its continued relevance in all matters of public life. I am especially fond of your Windows XP product, as its ease of use and popularity are unparalleled. It was very generous of you to trust your users to do the right thing when it comes to multimedia copyright. Your Windows Vista product also shows a lot of promise and I'm sure your company's renewed emphasis on security and stability is appreciated by many. I can't wait to see what you will come up with next! ===