Also, the way that Macy’s leadership talks about the business and the merger’s they’ve pursued, they consider the business to be a “toll bridge”, where they are

Also, the way that Macy’s leadership talks about the business and the merger’s they’ve pursued, they consider the business to be a “toll bridge”, where they are the only large scale department store in America and thus if you want certain premium fashion goods to have distribution throughout the United States, you have to sell to them in a way that they can generate a profit. They don’t seem to care about the customer at all and there stores are very rundown and not well maintained. It doesn’t feel like a luxury. They seem focused on selling premium fashion brands on their distribution network with location numbers. They don’t care about anything else.