Consider the liabilities, expectations, and political issues if Apple was doing such support work in-house. For the last - Apple has large, profitable operatio

Consider the liabilities, expectations, and political issues if Apple was doing such support work in-house. For the last - Apple has large, profitable operations in a fair number of the countries which might be targeting certain dissidents and journalists. Mr. Cook does not want any "you are aiding our worst enemies..." pushback when he is negotiating with the governments of those places.