There have been multiple instances where I would receive invites or messages from obvious bots - users having no history, generic name, sexualised profile photo

There have been multiple instances where I would receive invites or messages from obvious bots - users having no history, generic name, sexualised profile photo. I would always report them to Facebook just to receive a reply an hour or a day later that no action has been taken. This means there is no human in the pipeline and probably only the stuff that's not passing their abysmal ML filter goes to the actual people. I also have a relative who is stuck with their profile being unable to change any contact details, neither email nor password because FB account center doesn't open for them. Again, there is no human support. BigTech companies must be mandated by law to have the number of live support people working and reachable that is a fixed fraction of their user number. Then, they would have no incentive to inflate their user numbers artificially. As for the moderators, there should also be a strict upper limit on the number of content (content tokens, if you will) they should view during their work day. Then the companies would also be more willing to limit the amount of content on their systems. Yeah, it's bad business for them but it's a win for the people.