Yes, I am a landlord and have had multiple awful experiences with them on move in/out. The worst involved them referring my tenant to a debt collector for a tot

Yes, I am a landlord and have had multiple awful experiences with them on move in/out. The worst involved them referring my tenant to a debt collector for a totally incorrect bill (issued for a period after which they were not responsible for bills, and for electricity which hadn't been consumed) while we were still trying to get them to correct it. Customer service generally seems to stop responding after the first reply.