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Both your links are related to amazon for cheap items, not e.g. high street retailers that are managing their own stock and inventory. Do you think Office [0] a

• vel0city 2y ago
  These links are not just about Amazon, but Amazon is overrepresented here due to the high percentage of their overall online sales. And if Amazon can't get it to work with their already centralized logistics, smaller retailers probably have an even harder time with the reverse logistics. > Do you think Office [0] are chucking 4 pairs of New Balance trainers in the trash? No. Sure. If it costs them more to handle the return than what their margin on the goods would be, why would they reprocess it? Of that original sale say a $100, they probably only got $5-10 or so of original profit. And that was with the optimized supply chain getting it in to the original warehouse. So now they have to figure out the return shipping to the processing center, pay for inspections on the item, probably pay to re-ship to a warehouse, pay to re-stock it, and then for a lot of items list it as open box (if its anything that could have been plugged in to the wall it cannot be sold as new in the US), and then have all the regular costs of selling the item again. Or they just eat the loss and increase prices a few percent and send it to "energy recovery". Or they "donate" it and claim they gave $100 worth of goods to charity. Or they sell the lots of returned goods for a few bucks a pound at the place where the returns were originally mailed to.