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Impact is the only useful metric. It is staggeringly hard to measure. Output is a weak proxy for impact. But it’s the one that makes intuitive sense to people
by cushychicken 2y ago
Impact is the only useful metric.
It is staggeringly hard to measure.
Output is a weak proxy for impact. But it’s the one that makes intuitive sense to people. Doesn’t make it right or useful. I’m sure you all can envision a parable about your subfield of expertise that showcases how a seemingly light touch has a huge positive impact.
- virgilp 2y ago> It is staggeringly hard to measure. It's straight up impossible. Best we can do is observe and attempt to measure proxies. Take hypothetical situation: VPs A & B debate a business decision. Let's say A wins the argument and their solution leads to a revenue increase of $10M, and let's say we can confidently state that this is the outcome driven primarily by them winning the argument. Is the impact a net growth in business of $10M? In a sense, yes; but in some other sense, perhaps if they went with B's solution, the revenue growth would have been $15M? There's probably no way to know for sure unless you try both approaches, which is often impossible...
- cushychicken 2y agoMy theory is that impact is heavily context dependent. If you can solve a problem quickly, at the right time, with buyin from your org, that’s positive impact. That general case differs wildly when you descend to the particulars.