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Not outsourced, I worked on it myself. This is the old owner of the number. Some carriers are still routing it wrong.
by Sean-Der 2y ago
Not outsourced, I worked on it myself.
This is the old owner of the number. Some carriers are still routing it wrong.
- Alupis 2y agoSo you all launched anyway? YOLO embodied entirely I guess...
- 650REDHAIR 2y agoThat is unsurprising and totally wild. Not very confidence inspiring.
- conductr 2y agoBecause the tech is in a move fast break things phase, not business critical to anyone and mostly just a toy
- Alupis 2y ago> not business critical to anyone and mostly just a toy Except it's business-critical to OpenAI, who hopes to look impressive when you call the number. Instead, for some unknown percentage of folks that call will become confused, or think OpenAI is a bit janky. Based on the anecdotes here, it seems the percentage of people who will experience this issue is not trivial either. My guess is OpenAI paid a truck load for this 1-800 number and rushed it into "production" for this product launch without waiting for all old routing to be updated. That's a pretty amateur mistake, honestly.
- conductr 2y agoMaybe. I’m sure it was calculated either way and their mistake to make. Could be that they are working in the background and have a plan to resolve before next week. I don’t think people in general have such high SLA expectations. It’s a minor blip in the grand scheme of things.
- lxgr 2y agoThe owner of an 800 number literally pays for your calls to them. This is a promotion of their services, not a business critical or even paid product.
- themanmaran 2y agoAh I got the same result calling from Google Fi. Thought this was a weird April fools joke for a bit. Then third call and it went through to GPT. Telcom is weird!
- sizzle 2y agoAny cool or funny stories from the inside having worked on it?