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I don't think it's the same purpose. YouTube, TV and Movies offers enough speech samples and a lot of content is dubbed to other languages, and alot of this con
by qwertox 2y ago
I don't think it's the same purpose. YouTube, TV and Movies offers enough speech samples and a lot of content is dubbed to other languages, and alot of this content already has the transcripts available.
They know who's calling, and the greeting was something like "Hello again". They are catching up at building a competitive database of persons and their preferences at the scale of FAANG. They're moving over from collecting info for their models to collecting info from their users for their agents. This is what they need to offer good agents.
But I might be wrong and it's just phoneme collection, as you speculate.
- nirvanatikku 2y agoAgreed on the broader use of data. That said, it’s not just about phoneme collection—different channels and UX modalities reach different audiences and contexts. Each channel ultimately delivers unique inputs, fueling more specialized and robust models tailored to those specific use cases.
- paxys 2y agoRegular human conversational voice, especially over the phone, is going to be a gold mine for training customer support AI agents. Actors reading movie scripts can't really provide that amount of relevance.