That's awesome and reminds me of a similar experience I had with Schwab some years ago. I contacted support with a question from an account with a paltry amount

That's awesome and reminds me of a similar experience I had with Schwab some years ago. I contacted support with a question from an account with a paltry amount of money in it and got back a very detailed and helpful response. My account value to them was probably similar to your $2.50/month VPS account so I was blown away at the quality of the response. I have stuck with the company for years and recommended them multiple times.