4 ms·

I don't remember the exact details, but I used to have a Vultr VPS (I think the smallest they had, for something like $2.50/month) for a few years running OpenB

I don't remember the exact details, but I used to have a Vultr VPS (I think the smallest they had, for something like $2.50/month) for a few years running OpenBSD. One day I noticed IPV6 had stopped working, so I emailed support after a while because I wasn't sure if I had broken it during an upgrade a few months before or not (I don't ever really specifically use IPV6). Anyways, got a super detailed reply back from support with the exact cause / how to fix it that was specific to OpenBSD. I was pretty surprised they had someone replying to emails from a $2.50/month customer who was actually knowledgeable about a fairly niche OS!

dzonga 2y ago
and i'm still salty that 2.5 vps is can't be found anymore.
- belval 2y ago
  Do you mean on vultr or in general? Because $2.5/month VPS are still widely available on lowendbox: https://lowendbox.com/ https://lowendbox.com/.
  - jorams 2y ago
    They're also still available from Vultr. I just checked the wayback machine and the only thing that seems to have changed since their introduction in ~2017 is that the included SSD was reduced from 20GB to 10GB in early 2019.
pocketarc 2y ago
When people try to cheap out on customer support, this is exactly what they lose, and it's something I always try to bear in mind as I go about things. By having someone like that replying to emails, they ended up with someone praising them years down the line in a high-profile place, where it'll be seen by countless engineers.
icedchai 2y ago
I use Vultr for a couple of VPSes. They are great!
rurp 2y ago
That's awesome and reminds me of a similar experience I had with Schwab some years ago. I contacted support with a question from an account with a paltry amount of money in it and got back a very detailed and helpful response. My account value to them was probably similar to your $2.50/month VPS account so I was blown away at the quality of the response. I have stuck with the company for years and recommended them multiple times.

dzonga 2y ago

and i'm still salty that 2.5 vps is can't be found anymore.

belval 2y ago
Do you mean on vultr or in general? Because $2.5/month VPS are still widely available on lowendbox: https://lowendbox.com/ https://lowendbox.com/.
- jorams 2y ago
  They're also still available from Vultr. I just checked the wayback machine and the only thing that seems to have changed since their introduction in ~2017 is that the included SSD was reduced from 20GB to 10GB in early 2019.

pocketarc 2y ago

When people try to cheap out on customer support, this is exactly what they lose, and it's something I always try to bear in mind as I go about things. By having someone like that replying to emails, they ended up with someone praising them years down the line in a high-profile place, where it'll be seen by countless engineers.

icedchai 2y ago

I use Vultr for a couple of VPSes. They are great!

rurp 2y ago

That's awesome and reminds me of a similar experience I had with Schwab some years ago. I contacted support with a question from an account with a paltry amount of money in it and got back a very detailed and helpful response. My account value to them was probably similar to your $2.50/month VPS account so I was blown away at the quality of the response. I have stuck with the company for years and recommended them multiple times.