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On the contrary, I think it can be sold as a PR win: Think about how many companies torch customer goodwill by making a bad decision and then doubling and tripl
by ocdtrekkie 2y ago
On the contrary, I think it can be sold as a PR win: Think about how many companies torch customer goodwill by making a bad decision and then doubling and tripling down on it for months (before backpedaling and losing a ton of customers anyways).
- TeMPOraL 2y agoI don't know, but I'd hazard a guess: not many? Or rather, plenty do, but they don't lose much customers - any company worth their salt is positioned to screw over their users, unintentionally or otherwise, with little to no consequences to its business.
- ricksunny 2y agoUnfortunate but true.