I used to work for a major airline many years ago. I remember when they introduced these crazy fees e.g., seat change fee. I was really disappointed then and so

I used to work for a major airline many years ago. I remember when they introduced these crazy fees e.g., seat change fee. I was really disappointed then and soon left. I learned Don Carty then joined Dell who soon started their Byzantine ordering process. I was again disappointed. I still buy Dell monitors because I like them but I never buy from their website. I remember an episode of the TV show Happy Days when the restaurant owner started charging money to use the toilet stall. It was a sad joke and many businesses are following suit.