3 ms·
This experiment ought to be a great reflection on the importance of picking the right metrics to manage, rather than just focusing something that's easy to meas
by ssivark 2y ago
This experiment ought to be a great reflection on the importance of picking the right metrics to manage, rather than just focusing something that's easy to measure -- even if it might be directly related to the outcome / bottom line!
Both input and output metrics ostensibly play an important role when attempting to manage a system (especially when leading people), but the most crucial aspect is to start with a good causal model or put yourself in the right frame to discover one with very few iterations. Otherwise you will most likely steer the system into a crash and move on to the next one and repeat the same travesty.