In my experience, it's a coin toss on whether having the last bit increases or decreases a chance of the appointment being made. Some people require it. Ultima

In my experience, it's a coin toss on whether having the last bit increases or decreases a chance of the appointment being made. Some people require it. Ultimately the only thing that matters is: you have a phrase that you can say comfortably and expresses genuine curiosity about the other person.