Yup, that claim went a bit far. I mean, the company account API exists and you can do buttons and automation and lots of companies do support this way. (All my

Yup, that claim went a bit far. I mean, the company account API exists and you can do buttons and automation and lots of companies do support this way. (All my contact with Dell support was over WhatsApp) So the tech is there, but the actual deployment of it isn't that big.