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> the reason I had to call today was as Kafkaesque as you can imagine: when changing the name on the electricity contract to me, EDP signed me up to their healt
by MaxikCZ 2y ago
> the reason I had to call today was as Kafkaesque as you can imagine: when changing the name on the electricity contract to me, EDP signed me up to their healthcare plan (who knew an electricity provider had healthcare?), they also signed me up to pet insurance (I don't have a pet), and a EUR 600 on-call technician per year (I also don't need that), when all I asked was to change my name on the contract
Absolutely despisable
- readthenotes1 2y agoSounds like the same thing that happened to Wells Fargo customers a few years ago, prompted by giving customer service people a commission for signing up "customers" to stuff they didn't ask for or want