To be fair to them, the diagram makes it look worse than it actually was. From the user perspective, you got your Google Wallet app replaced by a Google Pay app

To be fair to them, the diagram makes it look worse than it actually was. From the user perspective, you got your Google Wallet app replaced by a Google Pay app which got replaced by a Google Wallet app. They all work the same (the last one has an extra tab for transit cards), had the same data/information (loyalty and bank cards), and even look pretty similar. Yeah, it was dumb having your app change names and slightly looks, but materially, little changed.