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> The issue first surfaced on X after founder Sudarshan Sridharan of Pipeline posted about his struggles trying to cancel, writing, “I’m speechless at how anti-
by tivert 2y ago
> The issue first surfaced on X after founder Sudarshan Sridharan of Pipeline posted about his struggles trying to cancel, writing, “I’m speechless at how anti-founder @cartainc is. They make it impossible to cancel your subscription or speak to a human support agent.”
Oh come on. What rock did that guy crawl out from under? That's industry best practice, especially the speak to a human part.
- reaperman 2y agoJust checked ... the company Sudarshan Sridharan founded ( https://withpipeline.com/ https://withpipeline.com/ ) also offers a B2B Saas (for $150/month) and the terms of service outline that users can cancel inside the application itself (no certified mail or meeting required). Users can also opt-out of arbitration via email as well, not just by mail.