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I was thinking about the same yesterday, if there is something that can be done to tell people why it is so bad to do business on whatsapp. I don't know why so

I was thinking about the same yesterday, if there is something that can be done to tell people why it is so bad to do business on whatsapp. I don't know why so many love it other than convenience. The replies get lost and they are lazy to scroll and ask for the same information again. Many professionals like accountants want to share all confidential information on whatsapp and don't even care for sending an email. That mixed with a new style of writing short hand, 'S' for a yes and one word reply instead of an answer that requires a sentence at the least. All manners have died, just the damn text and pictures instead of a proper communication.

carlosjobim 2y ago
It's in the name, WhatsApp for busy-ness. By forcing all your clients and potential clients to chat with you instead of just putting the information on a website for them to find, you will indeed stay busy all day with people asking the same questions over and over.
- create-username 2y ago
  website? do you mean a Facebook page?
  - carlosjobim 2y ago
    The layout of Facebook pages are controlled by Facebook and not very good for businesses or their potential clients, since it puts emphasis on social media updates. What I'm talking about is a real website that shows up on a Google search, where clients can purchase/order the product and easily find the information they are looking for. It costs business owners a pittance to hire somebody to make it. But some of them think it's better to not give any info and force potential customers to call or chat with them, believing that they are such great salesman that they have to get in there. In reality they are like the bazaar salesman who didn't have prices on their products and got completely crushed by super markets, which are organized and price transparent.
joseda-hg 2y ago
At this point there's a strong argument that the interface is the whole point Sure, most of us would love it if we could go to a dedicated web page, fill a tailor made form or send an email and be done with it, but that requires some knowledge (And forethought) to both set up, operate and use And you may argue that people should know, but as any Tier 1 tech support, will tell you, some people really just don't know But since IM is basically required to be a functioning member of society even if you never have had to fill paperwork in your life, people that don't care or don't need to care just use what's already familiar, with the secondary effect of every (Whatsapp) business having an assumed mimimum difficulty curve, just ask them and both of you will figure it out

carlosjobim 2y ago

It's in the name, WhatsApp for busy-ness. By forcing all your clients and potential clients to chat with you instead of just putting the information on a website for them to find, you will indeed stay busy all day with people asking the same questions over and over.

create-username 2y ago
website? do you mean a Facebook page?
- carlosjobim 2y ago
  The layout of Facebook pages are controlled by Facebook and not very good for businesses or their potential clients, since it puts emphasis on social media updates. What I'm talking about is a real website that shows up on a Google search, where clients can purchase/order the product and easily find the information they are looking for. It costs business owners a pittance to hire somebody to make it. But some of them think it's better to not give any info and force potential customers to call or chat with them, believing that they are such great salesman that they have to get in there. In reality they are like the bazaar salesman who didn't have prices on their products and got completely crushed by super markets, which are organized and price transparent.

joseda-hg 2y ago

At this point there's a strong argument that the interface is the whole point Sure, most of us would love it if we could go to a dedicated web page, fill a tailor made form or send an email and be done with it, but that requires some knowledge (And forethought) to both set up, operate and use And you may argue that people should know, but as any Tier 1 tech support, will tell you, some people really just don't know But since IM is basically required to be a functioning member of society even if you never have had to fill paperwork in your life, people that don't care or don't need to care just use what's already familiar, with the secondary effect of every (Whatsapp) business having an assumed mimimum difficulty curve, just ask them and both of you will figure it out