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My dealer experiences have included hours to swap out a dome light under warranty, 1+ hours to do a software update, and a dealer trying to claim that the manuf
by _ea1k 2y ago
My dealer experiences have included hours to swap out a dome light under warranty, 1+ hours to do a software update, and a dealer trying to claim that the manufacturers automatic engine warranty extension didn't apply to my car. Also, misread a code and tried to charge >$1k for a repair that was actually part of the same warranty repair. These were separate brands and different ownership.
On top of that, one offered free oil changes for 12 months, IIRC. They'd regularly try to sell unneeded services on top of it (alignment after <12 months of ownership without even checking it first, for example).
My experiences with Tesla have been imperfect, but vastly better by comparison. There are issues, but I'd take them over the dealer experiences 100% of the time.