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Employee? I'm sure it's an "AI" script to reduce costs.
by nottorp 2y ago
Employee? I'm sure it's an "AI" script to reduce costs.
- SamWhited 2y agoGood point, I wonder if you even can get a real person instead of an idiot stochastic parrot to review it anymore?
- Cumpiler69 2y agoTo the end user getting screwed it doesn't matter if your usage gets misclassified by an AI bot or a clueless human bot in an Asian bodyshop. Your account is still banned by that corporation either way, it doesn't matter to you why and who at the provider did it.
- blenderob 2y agoWith these kinds of things on the rise, I'm sure "not driven by AI" is going to be a unique selling point, soon enough. Right? Or is this just wishful thinking?
- Hetzner_OL 2y agoHi everyone, Our teams who review such cases do so on a case-by-case basis. We do not use AI or automated systems for these situations, but review them manually. As a general rule of thumb, we try to avoid commenting about these cases publicly. We do that so we can protect the affected customers' personal data. But this doesn't mean that we're not in contact with the customer, which we are in this case. --Katie